FAQ in English
How to SEARCH for items in this webshop?
1) Quick store Search : Use the Quick Search field on the right, right under the header, where you find the word Zoeken. Enter only one word at the time, for instance hipbelt, or a part of the word for instance belt. Then click on the search-button (on the right of the Zoeken field) or press the Enter key on your keyboard.
2) Menu : use the categories in the menu left on your screen. Start in a category for instance hipbelts. Click on this category and the subcategories will appear. Then choose your subcategory for instance coinbelts. Here you will find all the coinbelts. If you want more information or larger pictures of one of the items, click on the picture.
How to ORDER in this webshop?
Did you find your choice, read more information and looked at the enlarged pictures of the item?
Start ordering by choosing your size, color and options by clicking on the triangle on the right of -maak uw keuze- . Verify the quantity. Only then the purple button to make the order voeg toe aan winkelwagen>> appears. Click on this purple button voeg toe aan winkelwagen>> to order the item. You can view your shopping cart at any time by clicking on the shopping cart picture (above the rightside column, under the page header ).
How to PAY in this webshop? You can choose your way of paying
- 1) I-Deal ( You can use iDEAL right away if you do your online banking with ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers.)
- 2) Bancontact (for our Belgian clients)
- 3) Sofort (for our Belgian and German clients)
- 4) Vooraf overmaken. Transfer the amount to our bank account using instructions sent to you during ordering process (for all European clients). This way of paying takes usually 2/5 days longer.
- 5) Betalen bij afhalen. "Click and Collect" Order online and collect your package in our shop and pay cash or using a debet card, avoiding shipping costs.
We do not accept credit card payments.
Delivery charges will be shown as soon as you have chosen your way of paying.
Minimal invoiced amount (excl. shipping costs) 20 €.
FREE shipping with orders for over 175 €. Take advantage of FREE DELIVERY when you spend over175,-€ with us .
CONTACT INFORMATION :
To complete your order fill in your contact information (name, address, telephone, e-mail)
COLLECTING YOUR ORDER IN OUR BELLYDANCE-SHOP, Buikdanswinkel, Eikenweg 66, 1092 CB Amsterdam :
- 1) Make an APPOINTMENT : call us or e-mail us for an appointment. We then offer you the opportunity to try on what you have bought.
- 2) Our shop Buikdanswinkel is OPEN every Saturday 13.00pm -17.00pm and also the last Sunday of the month 13.00pm-17.00pm.
RETURNS POLICY :
You may return unworn, undamaged or unused merchandise within 14 days of purchase starting from the day you receive your order. CD's and DVD's will be only accepted when unopened.
Excluded from return policy : merchandise especially prepared for a specific client (clothes by mesure or adapted), underwear, earrings for hygienic reasons.
All products to be returned must be carefully repackaged in their original packing. Always include the original invoice with the returned goods. Discount merchandise will not be refunded.
Complaints will be dealt with within 15 days.
Met een account kunt u sneller bestellen en heeft u een overzicht van uw eerdere bestellingen.Account aanmaken
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