FAQ in English

Company information

  • ADDRESS: Buikdanswinkel, Eikenweg 66, 1092CB Amsterdam, The Netherlands.
  • CALL: 📞 ++31 20 6868677
  • EMAIL : info@buikdanswinkel-webshop.nl
  • How to SEARCH for items in this webshop?
    1) Quick store Search :  Use the Quick Search field   on the right , right under the header. Enter only one keyword at the time, for instance hipbelt, or a part of the word for instance belt. Then click on the search-button (on the right of the Search field) or press the Enter key on your keyboard.
    2) Menu : use the menu items  , left on your screen. Start in a category for instance hipscarves. Click on this category and the subcategories will appear. Then choose your subcategory for instance coins. Here you will find all the coinbelts. If you want more information or larger pictures of one of the items, click on the picture.
  • How to ORDER in this webshop?
    Did you find your choice, read more information and looked at the enlarged pictures of the item?
    Start ordering by choosing your size, color and options by clicking on the triangle on the right. Verify the quantity. Only then the purple button to make the order appears. Click on this purple button add to shopping cart>> to order the item. You can view your shopping cart at any time by clicking on the shopping cart picture (under the header ).
  • How to PAY in this webshop? You can choose your way of paying
    1) I-Deal ( You can use iDEAL using your usual banking app. with ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, Van Lanschot Bankiers, Bunq, Revolut.)
    2) Bancontact (for our Belgian clients)
    3) Sofort (for our Belgian, Austrian and German clients)
    4) Pre Transfer : Transfer the amount to our bank account using instructions sent to you during ordering process (for all European clients). This way of paying takes 2/5 days.
    5)Pay at Pick Up "Click and Collect" : To avoid shipping costs: order online and collect your parcel in our shop paying cash or using a debit card.
  • Non European customers are responsible for Customs Duty and VAT charges.
  • We do not accept credit card payments.
  • SHIPPING:
    Delivery charges will be shown as soon as you have chosen your way of paying.
    Minimum invoiced amount (excl. shipping costs) 30 €.
    FREE SHIPPING to the Netherlands with orders for over 175 €. Take advantage of FREE DELIVERY when you spend over 175,-€ with us . The amount for other countries will appear at you checkout.
  • CONTACT INFORMATION:
    To complete your order fill in your contact information (name, address, phone number, email)
  • COLLECTING YOUR ORDER IN OUR BELLYDANCE-SHOP:
    Buikdanswinkel, Eikenweg 66, 1092 CB Amsterdam :
    1) Make an APPOINTMENT : call us ++31206868677 or email us to fix an appointment. We then offer you the opportunity to try on what you have bought.
    2) Our shop Buikdanswinkel is OPEN without appointment: every Saturday 13.00pm -17.00pm and also the last Sunday of the month 13.00pm-17.00pm

  • RETURNS POLICY:
    You may return unworn, undamaged and unused merchandise within 14 days of purchase starting the day you receive your order. CD's and DVD's will be only accepted when unopened / sealed.
    Excluded from returns policy : merchandise especially prepared for a specific client (clothes by mesure or adapted), underwear, earrings for hygienic reasons.
    All products to be returned must be carefully repackaged in their original packing. Always include the original invoice with the returned goods.

    Complaints will be dealt with within 15 days.
     

  • TERMS AND CONDITIONS : Find the extended version of our "Terms and Conditions" (in Dutch) here.

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